Terms of service

Terms of Service

Last Updated: July 2026

Welcome to our store. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing our website, creating an account, or placing an order, you confirm that you have read, understood, and agree to these Terms of Service.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

You must be at least 18 years of age or have the permission of a parent or legal guardian to use this website and place orders.

3. Products and Availability

We strive to ensure that product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct any errors or inaccuracies.

  • Modify or discontinue products without prior notice.

  • Limit quantities available for purchase.

  • Refuse or cancel any order at our discretion.

Product images are for illustration purposes only. Actual products may vary slightly in color or appearance due to manufacturing updates or screen settings.

4. Pricing and Payment

All prices displayed on our website are in Saudi Riyals (SAR) unless otherwise stated.

Payment must be completed before an order is processed. We accept the payment methods displayed during checkout.

We reserve the right to change prices without prior notice.

5. Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Pricing errors

  • Suspected fraud

  • Product unavailability

  • Incorrect customer information

  • Any other legitimate business reason

If payment has already been received, an eligible refund will be processed.

6. Shipping

Shipping times are estimates only and are not guaranteed.

Please refer to our Shipping Policy for detailed information regarding processing times, delivery estimates, and shipping procedures.

We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, public holidays, or events beyond our reasonable control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions.

Refunds are processed after returned items have been received and inspected.

8. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.

  • Keep account information secure.

  • Use the website only for lawful purposes.

  • Not misuse or interfere with the operation of the website.

9. Intellectual Property

All content on this website, including text, graphics, logos, product images, icons, designs, and other materials, is the property of the store or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website.

  • Purchase or use of our products.

  • Delayed deliveries.

  • Temporary website interruptions.

  • Technical errors.

Our total liability shall not exceed the amount paid for the applicable order.

11. Disclaimer

Products sold through our store are intended only for their stated purpose.

We do not provide medical, legal, or professional advice. Customers should use products according to the manufacturer's instructions.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Third-Party Services

Our website may use third-party services including payment processors, shipping providers, analytics providers, and other business partners.

We are not responsible for the policies or practices of these third parties.

14. Force Majeure

We shall not be held responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, pandemics, labor disputes, or transportation disruptions.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

Any disputes shall be subject to the competent courts of the Kingdom of Saudi Arabia unless otherwise required by applicable law.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this website.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our Contact Us page or by email.